- If a booking is cancelled by the Customer within 7 days from the start of the period of hire, 50% of all payments will be non-refundable.
- If a booking is cancelled by the Customer within 72 hours from the start of the period of hire, 100% of all payments will be non-refundable.
- If multiple vehicle bookings are cancelled by the Customer, within 7 days from the start of the period of hire, 100% of all monies paid will be non-refundable.
- If a wedding booking is cancelled less than 2 weeks prior to the booking date, the deposit will be non-refundable.
- If the customer fails to be available for pick-up at the time and place requested, all payments will be non-refundable.